Blog - Cape Town Holiday Accommodation - Places to Stay in South Africa

Holiday Home Owners don’t use the internet. Yesterday’s blog piece ‘You’re not selling a washing machine’ eluded to that fact and then writing ‘The Ultimate Holiday Home Owners Marketing Guide’ just confirmed my suspicions. The World’s No.1 marketing tool, which I dare say brings in more bookings and enquiries than all the other marketing combined, is a Pandorra’s box of wizardry that only bespectacled nerds know how to use. Proof of this fact has been landing in my inbox all month. A recent owner, we’ll call them MrX, wrote and saved their establishment description in MS Word and was very disgruntled that our website wasn’t able to see this document, suck out the contents, re-format and insert it into their listing and post it live on the site using cosmic interwebby magic. “Surely your site can do that, I thought it was supposed to be clever” … hmmm!

So my advice to all holiday home owners who want to get ahead in the holiday rental game is LEARN TO USE THE INTERNET. Spend 15-30 minutes each day surfing, joining, uploading and viewing. Do this for a couple of weeks and then see if you get it. If you do, then great … you’re on the way to increasing your bookings … if not, then increase the time to 30-45 mins. Keep increasing the time until you have palpatations if you haven’t switched on your machine for a day or so. This is called Online Oxygen Starvation and is roughly the state we’d like you to achieve. This is also the point at which enlightenment occurs and the wonderful world of the web opens it’s doors and lets you in. Happy surfing!

Having trawled through literally hundreds (maybe thousands) of Holiday Accommodation details I’m still bemused to find that owners think that advertising their holiday rental accommodation is similar to advertising a washing machine on Ebay. The recipe goes like this; add a few photos taken with their mobile phone, write a small ’sellers description’ and then post it on as many random (and hopefully free) sites as they can hoping for someone to ‘make them an offer’.

I even encountered a very proud owner who rejoiced in the fact he hadn’t updated his website in 10 years and that guests were ‘amazed’ at how much better the establishment was in real-life. This is the same as buying an old Toyota on Ebay and pitching up to collect it to find you actually bought a New Mercedes Benz. Yes, you’d be surprised too!

The holiday rental marketplace is crowded, particularly in Cape Town, and competition is fierce. The only way you will be successful is by being smart and being ‘better’ than the person next door. Over the next couple of weeks I’ll be offering tips and advice for getting you to the top of the tree and in turn increase your enquiries and bookings. It’s not rocket science and we won’t be asking you to learn anything new, we’ll just be pointing you in the right direction to kick-start your business and move it into the 21st Century. Stay tuned or even better sign-up to receive our updates in your inbox, that way you won’t miss a trick.

Often the last thing you want to do when you get a booking is update your availability calendar on the plethora of sites your accommodation is listed on. However a few minutes spent doing this could be the difference between a booking and not being seen. Here’s why it’s so important:

1. It increases your search result ranking. Most Holiday Accommodation sites list their most recently updated properties near the top of the search results. The reason for this is obvious. If you regularly look after and maintain your availability calendar and listing then the more chance is that the holidaymaker will get an accurate insight into what you’re offering. Sites like onelocation.com also tell holidaymakers when your calendar was last updated so they know that the information is accurate.
2. You will appear in date specific searches. Some date searches ONLY display accommodation where the calendar is marked as available. If you leave your calendar blank or only partially filled it means you could be missing out on all the date specific searches by holidaymakers. And believe it or not this is possibly the most popular filter used by holidaymakers because it saves them time looking at suitable holiday accommodation only to find they are fully booked.

Keeping your availability up-to-date shouldn’t be a chore and is a vital part of any successful holiday accommodation marketing strategy. If you find it difficult to keep track of all your sites then get a white board, or a spread sheet. List them all (with login details if necessary) and whether they have an online availability calendar or not. Whenever you take a booking go through the list and amend your listings. 10 minutes spent doing this will keep you ahead of the game and more importantly the competition.

Tags: increase bookings, Marketing tips, Online availability
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photo by: Kafeole

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